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Terms & Conditions

Last updated: 10 June 2026

Agreement to Terms

By accessing or using the website and services of TNXBD IT Solution ("Company", "we", "our", "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Services

TNXBD IT Solution provides custom software development, web application development, mobile application development, UI/UX design, cloud solutions, and related IT consulting services. The specific scope, deliverables, timeline, and pricing for each project are defined in a separate Statement of Work (SOW) or service agreement executed between the parties.

Intellectual Property

Client Ownership

Upon full payment of all invoices, the client receives full ownership of the custom-developed deliverables specifically created for their project, including source code and design assets.

Our Retained Rights

We retain ownership of our pre-existing tools, frameworks, libraries, methodologies, and general know-how used in developing your project. We also retain the right to display the project in our portfolio unless otherwise agreed in writing.

Third-Party Components

Software may incorporate open-source or third-party components subject to their respective licenses. We will disclose significant third-party components upon request.

Payment Terms

  • Payment schedules are defined in individual project agreements
  • Standard projects require a deposit (typically 30–50%) before work commences
  • Invoices are due within 15 days of issuance unless otherwise agreed
  • Late payments may accrue interest at 1.5% per month
  • Work may be paused on overdue accounts until payment is received

Project Changes & Scope

Any changes to the agreed project scope must be documented in a Change Request. Additional work outside the original scope will be quoted and billed separately. We are not obligated to perform out-of-scope work without written approval and updated payment terms.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement and not to disclose it to third parties without prior written consent. This obligation survives termination of the agreement for a period of three (3) years.

Warranties & Representations

We warrant that:

  • Services will be performed in a professional and workmanlike manner
  • Deliverables will materially conform to the agreed specifications
  • We have the right to enter into and perform under this agreement

We do not warrant that services will be uninterrupted or error-free. Your use of deliverables is at your own risk after handover.

Limitation of Liability

To the maximum extent permitted by law, TNXBD IT Solution's total liability for any claims arising from our services shall not exceed the total fees paid by the client in the three (3) months preceding the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages.

Termination

Either party may terminate a project engagement with 14 days' written notice. Upon termination, the client is responsible for payment of all work completed to the date of termination. We will deliver all completed work and work-in-progress upon receipt of final payment.

Dispute Resolution

The parties agree to first attempt resolution of any disputes through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the laws of Bangladesh. The prevailing party shall be entitled to recover reasonable legal fees.

Governing Law

These Terms are governed by the laws of the People's Republic of Bangladesh. Any legal proceedings shall take place in the courts of Dhaka, Bangladesh.

Website Use

You agree not to use our website to:

  • Transmit any unlawful, harmful, or objectionable content
  • Attempt to gain unauthorised access to our systems
  • Introduce malware, viruses, or other malicious code
  • Harvest or collect information about other users

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.

Contact

For questions regarding these Terms, contact us at legal@tnxbd.com or write to us at our registered office in Dhaka, Bangladesh.

Last updated 10 Jun 2026